How Can We Help?

We strive to make every customer the center of attention. If you have any inquiries or questions about our products and services, please feel free to contact us. We look forward to responding to your inquiry within 5 working days..

All FAQS


Deals & Sale

What is the wishlist?

This service is available to registered users of the Online shop. Your wishlist may contain the products that may be bought later or marked as gift ideas. Articles in your wish list can be purchased at any time by simply moving them into your Shopping Bag.

*Please note that the prices of the product are subject to change.

Can I add items to my order?

Yes, if you already placed an order, you can place one more order, and write a note on “Message” to let us know you want to combine the order to ship out. After you receive the parcel, we will return the extra shipping fee to your account.

Can I cancel my order?

Sorry, once you placed an order successfully.

Account

Can I edit my account?

Yes, only can edit username, phone number, address, email address

Are my personal details safe?

For security reasons, GadgetMIX Online does not save credit cards information. The data is immediately passed on to the company’s partner system for payment processing.

*If you believe that someone has tried to misuse your credit card, please follow the instructions of your credit card issuer immediately and contact customer relations.